Capture Employee Feedback with Infor Time Clock

Most organizations, regardless of which HCM they run, capture everything except the one signal that actually predicts turnover: how employees feel, in the moment, about the job they just clocked in or out of. Engagement surveys go out once or twice a year, get a low response rate, and arrive too late to fix anything. By the time HR sees a problem in the data, a few good employees have already given notice.

AI TimeClock

Employee Time Clock

Turn any iPad/tablet into an Infor time clock

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Every employee already stops at the time clock, every single shift, without being asked to do anything extra. Nobody built the time clock to capture how people feel about their job, but the moment is already there. CloudApper AI TimeClock for Infor uses that existing moment as a live feedback channel, one that reaches the whole frontline, not just the people who bother to open a survey email.

How feedback capture actually works

The mechanics are simple by design. Depending on how an organization configures its AI TimeClock, employees are presented with a short, custom form at clock-in or clock-out: a pulse question, a one-tap rating, a quick note about their shift. The employee fills it out and submits it in a few seconds, right there on the tablet they’re already using to punch in. That response then gets sent back into Infor automatically, so the feedback lives alongside the attendance record instead of sitting in a disconnected survey tool that HR has to check separately.

AI TimeClock

Employee Time Clock

One tablet. Punches, PTO, shift swaps — all synced to Infor

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Employees don’t need a new app, a separate login, or a survey link buried in their inbox. The form shows up where they already are, and the data lands where HR already works.

Why this matters more than another dashboard

Infor HCM can collect employee feedback through its own forms and workflow tools, and Infor Time & Attendance already supports clock-in and clock-out transactions. But asking for feedback exactly at the clock, and shaping the questions around that specific moment, usually takes configuration work or an integrated time clock solution built for that job, rather than something available out of the box.

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CloudApper AI TimeClock is built specifically to do that configuration work for you, with fully customizable forms and workflows already built around the clock-in and clock-out moment. HR designs the forms directly, no code required, and can route responses to the right manager, trigger a follow-up task, or send them straight into Infor without waiting on IT or an integration project. A location can ask about safety concerns this month and switch to shift satisfaction next month, and the change takes minutes instead of a change request.

The result isn’t just a feedback mechanism, it’s an early warning system. When a location’s pulse scores start slipping ahead of a scheduling change, HR can hear about it before people start handing in notice, not after. When a manufacturing floor reports a recurring equipment complaint through the clock, facilities finds out quickly instead of months later.

One device, several problems solved at once

Because the feedback form lives on the same tablet used for time capture, organizations get more than a survey tool: they get a single point of contact between the frontline and HR. The AI TimeClock supports biometric, PIN, QR code, and NFC clock-in methods, so employees clock in however works best for their role, and the feedback question shows up in that same flow no matter which method they use.

AI TimeClock

Employee Time Clock

Customize Infor to work the way you want

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The same device that captures the pulse survey can also handle PTO requests, shift swap approvals, custom attestations, job transfer requests, and schedule or timecard lookups, all synced back to Infor. For a shift worker, that’s one screen for everything that used to require a supervisor, a phone call, or a separate portal. For HR, it’s one system generating structured data, instead of five disconnected tools that mostly generated guesswork.

What this changes for the people involved

For frontline employees, being asked how their shift went while they’re already clocking out feels different than being asked to complete a long annual survey once a year. It signals that someone is listening on an ongoing basis, not just when engagement scores are due to leadership.

AI TimeClock

Employee Time Clock

Add custom functionalities to Infor without changing the core system

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For HR and operations teams, it means acting on real signal instead of guessing. Retention conversations stop being reactive. Staffing and safety issues surface at the location level before they turn into policy level problems. And because the data flows into Infor automatically, there’s no manual reconciliation between the survey system and the system of record, just one accurate picture of the workforce.

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For the organization, it means Infor keeps doing what it does best: payroll accuracy, compliance, workforce data, while its feedback collection gets more flexible and more immediate, without a custom development project or disruption to the core system.

Frequently Asked Questions

How does CloudApper AI TimeClock capture employee feedback?

At clock-in or clock-out, employees see a short, custom form set up by HR, such as a pulse question or a one-tap rating. They submit it in a few seconds on the same tablet they used to punch in, and the response is sent to Infor automatically.

Does the feedback sync directly with Infor HCM?

Yes. Every submitted response is sent back into Infor automatically, so it lives alongside the employee’s attendance record instead of sitting in a separate survey tool.

Can we customize the feedback questions ourselves?

Yes. HR designs and edits the forms directly, with no code and no IT ticket required. A location can switch from a safety question to a shift satisfaction question in minutes.

Do employees need to download an app or create a new login?

No. The feedback form appears on the same tablet employees already use to clock in, using whichever method they normally use: biometric, PIN, QR code, or NFC.

Does this replace Infor’s own feedback tools?

No. Infor HCM already supports feedback collection through its own forms and workflows. CloudApper AI TimeClock adds a version of that built specifically around the clock-in and clock-out moment, without requiring configuration work or an integration project to get there.

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Turning a punch clock into a listening tool

The clock-in moment was always an underused asset. Every organization running Infor already has it; most just aren’t using it for anything beyond timestamps. CloudApper AI TimeClock for Infor is built to change that: configurable feedback forms, biometric and multi-method clock-in, PTO and scheduling self-service, and AI powered dashboards that make sense of the responses as they come in, all synced directly to Infor HCM.

AI TimeClock

Employee Time Clock

Extend Infor with Custom Workflows & AI Automation

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CloudApper AI TimeClock is built to work alongside your existing Infor HCM environment, extending what it can do for your frontline without requiring changes to Infor’s core system, a development queue, or a wait on someone else’s release schedule. Organizations that put a listening tool where a punch clock used to be aren’t just collecting more data. They’re building a workforce that feels heard every day, not once a year.

Ready to see it in action? Book a free demo of CloudApper AI TimeClock for Infor and see every capability it brings to your Infor HCM environment.