Case Study
How Ingredion Built Easier Workforce Access for 11,000 Employees Across 44 Locations
Ingredion needed a simpler, more consistent way for employees to access workforce processes across a global manufacturing network. CloudApper AI extended its UKG environment with an employee-facing barcode and QR workflow that helped 11,000 employees connect to workforce records across 44 locations without disrupting data flow.
- Ingredient Manufacturing
- Manufacturing Workforce Processes
- Touchless QR and Barcode
- UKG Pro WFM
- Process Layer
44
Locations across Ingredion’s global operating network
11,000+
Employees supported around the globe
Touchless
Barcode and QR-based workforce access connected to UKG
Ingredion
Ingredient Solutions · Global Manufacturing · Food & Beverage Supply Chain
Industry
Ingredient Solutions & Manufacturing
What They Do
Produces ingredients for food, beverage, brewing, pharmaceutical, and other industries
Primary Challenge
Simplifying Workforce Access Across Manufacturing Locations
Workforce Context
Manufacturing Teams Across Global Locations
Deployment Model
Barcode/QR Workforce Access on Standard Tablets
Enterprise System
UKG Pro WFM (Formerly UKG Dimensions)
CloudApper AI + UKG Pro WFM
CloudApper AI extended Ingredion’s UKG environment with a barcode/QR workforce access layer that kept employee time data connected across manufacturing locations.
Download the full case study
See how Ingredion used CloudApper AI to extend its UKG environment with easier workforce access for global manufacturing teams.
- QR and barcode-based workforce access for global manufacturing employees
- A simpler employee-facing process for plant workforce access
- Employee workforce data kept connected to UKG Pro WFM
- A simpler enrollment and access process for global plant environments
The challenge
When global manufacturing teams needed easier workforce access without disrupting production
Ingredion operates a global ingredient solutions business serving customers across food, beverage, brewing, pharmaceutical, and other markets. Across its manufacturing network, the company needed an employee-facing workforce process that was simple to use at the plant level while keeping employee time data accurate and connected to its enterprise workforce system.
Workforce access needed to be easier for employees
Ingredion needed a straightforward way for employees to identify themselves and submit workforce data without adding friction at plant attendance points.
Manufacturing work could not slow down
The workforce process had to fit plant environments where teams needed to report to work quickly and keep production moving.
Workforce data still needed to stay connected
Employee identification and attendance data needed to remain connected to the UKG environment without adding manual workarounds.
The solution
A simpler workforce access process built around the way manufacturing teams report to work
CloudApper AI extended Ingredion’s UKG environment with a barcode and QR-based process that allowed employees to identify themselves and submit attendance data from standard tablets. Once linked to the employee record, a barcode scan could submit time data back to UKG Pro WFM (Formerly UKG Dimensions), with optional photo capture available for audit support.
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full implementation details in the PDF
Barcode/QR employee access, barcode setup, tablet deployment,
optional photo capture, and UKG connectivity are
covered in the full case study.
optional photo capture, and UKG connectivity are
covered in the full case study.
The results
What Ingredion gained from easier workforce access across its manufacturing network
The impact was larger than replacing a physical time clock. Ingredion gained an employee-facing workforce process that simplified access for manufacturing employees, connected identification to employee records, supported standard tablet deployment, and kept workforce data flowing into the system of record across a global manufacturing network.
Easier
Employees could access workforce processes through a simple barcode or QR scan
Connected
Attendance data continued flowing into UKG Pro WFM
Simple
Barcode setup linked employees to workforce records in seconds
Scalable
Standard tablets supported deployment across plant environments
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full impact details in the PDF
Employee identification, connected employee records, barcode setup,
and UKG Pro WFM workflow connectivity.
and UKG Pro WFM workflow connectivity.
How CloudApper AI extended Ingredion’s workforce system
- Global Manufacturing Workforce Processes
- Barcode/QR Workforce Access
- Employee Barcode Setup
- Optional Photo Capture
- UKG Pro WFM Connectivity
- CloudApper AI Process Layer
Trusted by enterprises
G2
4.9/5
UKG Marketplace
4.7/5
- Works with major HCM systems
- AWS Partner · AWS Bedrock
- SOC 2 Compliant
- Enterprise Workflow Experience
Need workforce access that fits manufacturing work?
Organizations can use CloudApper AI to close the gap between enterprise systems and the employee-facing processes that happen in plants, warehouses, facilities, and other high-volume work environments.
CloudApper’s AI platform freed me from the burden of managing developers and delivered a personalized software solution that exceeded my expectations.
Talla Kuperman
CEO · Forever LT
Similar challenges
More case studies you might find useful
Workforce Management
How Potpourri Group Built a Touchless Workforce Experience for a Multi-Brand Retail Business Serving Millions
Workforce Management
How Thunder Gaming Made Workforce Accountability Easier to Sustain Across a Fast-Moving Esports Events Environment
Global manufacturing work depends on workforce access that is simple for employees, practical for plant environments, and connected to the system of record.
CloudApper AI is the process layer that closes the gaps enterprise software can’t, across HR, ERP, CRM, and beyond, on any platform, in weeks not quarters. Ingredion used it to extend UKG Pro WFM with QR/barcode workforce access and employee record connectivity so global manufacturing teams could keep workforce data connected across its manufacturing network.
