Expert Insights: How Healthcare Teams Are Closing Multi-Union and Attestation Gaps with CloudApper hrPad

Time tracking in healthcare is rarely one-size-fits-all. With multiple unions, varied compliance rules, and frontline staff working around the clock, hospitals and clinics face serious challenges when it comes to managing workforce data.

To understand how healthcare leaders are addressing these issues, we spoke with experts from HR, payroll, and compliance teams across the industry. Their solution of choice? CloudApper hrPad.

Challenge #1: Union-Specific Rules Are Difficult to Manage

“We have seven different unions, and each has its own pay rules, break guidelines, and reporting requirements,” says Kelly M., HR Director at a regional healthcare network. “Trying to manage all of that manually or through a rigid system caused delays and errors.”

How hrPad Helps: The platform allows custom workflows for each union, ensuring attestation prompts and compliance rules match the union’s specific requirements—no manual adjustments needed.

Challenge #2: Missed Punches and Manual Corrections Overload HR

“Missed punches used to take up half my team’s week. Every correction required back-and-forth emails and spreadsheet audits,” shares Devin R., Payroll Lead at a multi-site hospital system.

How hrPad Helps: hrPad allows real-time attestation and missed punch tracking with customizable prompts that are easy to complete at the kiosk or on a tablet. This reduces the need for manual follow-up and improves payroll accuracy.

Challenge #3: Compliance Risks During Audits

“When we faced a state audit, we realized our time records were incomplete—especially attestations for skipped breaks,” says Aria L., Compliance Officer at a community hospital. “That was a wake-up call.”

How hrPad Helps: Digital attestation records are logged and stored securely within hrPad, making it easy to retrieve detailed records by employee, date, or department. This supports audit readiness and reduces legal exposure.

Challenge #4: Staff Adoption and Usability

“Our clinical teams don’t have time to navigate clunky systems between patients,” notes Brian D., Operations Manager at an urban trauma center. “They need something fast, clear, and reliable.”

How hrPad Helps: hrPad offers a streamlined, user-friendly interface accessible via kiosks or mobile tablets. Punches, attestations, and requests can be completed in seconds—minimizing disruption to patient care.

Challenge #5: System Overhaul Not an Option

“We’ve invested in our existing HCM platform, but it doesn’t handle union workflows well. Replacing it wasn’t on the table,” explains Nina J., VP of HR at a healthcare provider group.

How hrPad Helps: CloudApper hrPad integrates with any major HCM system, extending its capabilities without requiring a full migration. This add-on approach protects existing investments and simplifies adoption.

What the Experts Agree On

Each expert highlighted the same benefits: CloudApper hrPad provides the flexibility, automation, and union-specific functionality that existing systems lack. By closing multi-union and attestation gaps, it helps healthcare organizations stay compliant, reduce administrative workload, and improve employee trust in their timekeeping processes.