Case Study
How Bergey’s Built a More Consistent Employee Experience Across a 50+ Location Dealership Network
Bergey’s Auto Dealership has served customers for more than 100 years across a growing dealership network. As the workforce expanded across locations and state lines, payroll accuracy, fair pay, PTO access, and labor compliance needed to move with the same consistency as the business. CloudApper extended UKG Ready with a tablet-based process layer that made HR operations easier to manage, without adding more stress to employees, managers, or HR teams.
- Automotive Dealership
- UKG Ready
- Payroll Accuracy
- Fair Pay
- Multi-State Compliance
50+
Locations supported across the dealership network
100+
Years of family-owned service and growth
24/7
Employee access to HR support and resources
Bergey’s Auto Dealership
Automotive dealership network · Family-owned business with 50+ locations · United States
Industry
Automotive Dealership
HCM Platform
UKG Ready
Primary Challenge
Multi-Location Workforce Control
Footprint
50+ locations
Workforce Need
Fair Pay & Compliance
Legacy
100+ years
CloudApper AI + UKG Ready
CloudApper extends UKG Ready with a process layer that turns time, PTO, and compliance data into cleaner daily workforce operations across every location
Automotive Dealership · 50+ Locations
Download the full case study
Get the implementation details, workforce workflow configuration, and compliance approach not covered on this page.
- Employee self-service setup
- UKG Ready workflow extension and payroll accuracy details
- Multi-state compliance and permissions framework
- HR workload reduction and employee experience outcomes
The challenge
What a century-old dealership network needed from its workforce operation
Bergey’s had the foundation of a strong workforce system and a long-standing culture built on respect and care. The next challenge was operational consistency. As the dealership network grew across more than 50 locations, HR teams needed a better way to manage employee time, PTO, permissions, and compliance without relying on fragile manual follow-up or web-clock processes that could not always match the pace of the business.
Payroll accuracy had to keep up with a distributed workforce
Managing employee work hours across multiple locations made accurate payroll more complex. Bergey’s needed cleaner time capture so employees could be paid fairly and HR teams could process payroll with greater confidence.
Compliance could not depend on manual interpretation at every location
Operating across state lines meant labor rules could vary by location. The organization needed a more consistent way to support compliance and reduce the risk of errors before they reached payroll.
Managers needed the right access without opening the door to unauthorized changes
Bergey’s needed permissions that matched real operational roles. Managers required enough visibility to support their teams, while super admins needed stronger control over sensitive workforce settings.
Employees needed easier access to everyday HR tasks
PTO requests, timecards, punches, and HR support needed to be easier to access from the workplace. A smoother employee experience would reduce stress, improve satisfaction, and help teams stay focused on serving customers.
The solution
A process layer that made Workforce operations easier to run
Bergey’s adopted CloudApper AI on top of UKG Ready to make workforce management more accessible, controlled, and consistent. Employees could use tablets to manage essential HR tasks, while managers and super admins gained role-based access that protected data integrity. The result was a more reliable process around fair pay, compliance, and employee support.
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full implementation details in the PDF
Tablet workflow setup, permissions logic, and compliance
support details are all in the full case study.
support details are all in the full case study.
The results
What Bergey's became capable of after go-live
The impact was not just cleaner HR administration. Bergey’s gained a more reliable way to support fair pay, reduce payroll errors, protect compliance, and give employees easier access to everyday HR resources. HR teams got less manual stress. Managers got clearer workforce visibility. Employees got a simpler way to handle the tasks that affect their pay, time, and satisfaction.
50+
Locations supported with a more consistent workforce process
24/7
Employee access to HR support and vital resources
Reduced
Manual HR tasks and payroll errors through automated workflows
Controlled
Role-based access to help protect payroll and compliance data
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full impact details in the PDF
Payroll integrity, compliance support, HR efficiency, and
employee experience outcomes.
employee experience outcomes.
How CloudApper extended UKG Ready
- Tablet-based Employee Self-Service
- UKG Ready
- Time Capture for Fair Pay
- PTO Management
- Role-Based Permissions
- 24/7 HR Assistance
Trusted by enterprises
G2
4.9/5
UKG Marketplace
4.7/5
- UKG Technology Innovation Partner (2023)
- UKG Technology Partner Influencer (2025)
- AWS Partner · AWS Bedrock
- SOC 2 Compliant
Organizations with multi-location workforces need more than stored time data. CloudApper helps extend existing HCM systems with the workflows, access controls, and employee experiences that make daily operations easier to manage.
Automotive dealerships and multi-location organizations that extend UKG Ready with CloudApper’s process layer can make payroll accuracy, compliance, and employee self-service easier to manage in weeks, without IT involvement or infrastructure changes. Let’s see what’s possible for your workforce operation.
CloudApper’s AI platform freed me from the burden of managing developers and delivered a personalized software solution that exceeded my expectations.
Talla Kuperman
CEO · Forever LT
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Fair pay, compliance, and employee satisfaction should not depend on manual follow-up.
CloudApper is the process layer that closes the gaps enterprise software can’t, across HR, ERP, CRM, and beyond, on any platform, in weeks not quarters. Bergey’s used it to make workforce operations more consistent, easier to manage, and better for the people depending on them.
