Case Study
How Poydras Home Built a More Accessible Workforce Experience for a Senior Care Community
Poydras Home provides independent living, assisted living, nursing care, and memory support in an intimate senior care community. The organization needed a workforce experience that was simple for employees, practical for a hygiene-focused care environment, and still connected cleanly to UKG Ready. CloudApper AI extended its enterprise system with a touchless process layer that made employee identification easier without replacing the system of record.
- Senior Care
- Workforce Experience
- Touchless Identification
- UKG Ready
- Process Layer
Accessible
Workforce experience for employees in a care environment
Touchless
Identification experience that fit hygiene-focused workplaces
UKG Ready
Workforce data connected to the system of record
Poydras Home
Continuing Care Retirement Community · Assisted Living · Nursing Care · Memory Support
Industry
Senior Living & Care
What They Do
Personalized Senior Care & Community Living
Primary Challenge
Workforce Accessibility
Workforce Context
Care Community Employees
Deployment Model
Touchless Identification
Enterprise System
UKG Ready
CloudApper AI + UKG Ready
CloudApper AI extended Poydras Home’s UKG Ready environment with a touchless employee identification experience that made workforce access easier in a senior care setting.
Senior Care · New Orleans
Download the full case study
See how Poydras Home used CloudApper AI to build a more accessible touchless workforce experience on top of UKG Ready.
- More accessible employee identification in a care environment
- Touchless experience that reduced fingerprint scanner friction
- Standard tablet deployment instead of specialized biometric hardware
- Workforce data connected to UKG Ready
The challenge
When workforce access needed to fit a care community, not create friction for it
Poydras Home needed employees to identify themselves and submit time data in a way that fit the reality of a senior care environment. The issue was not the enterprise system itself. The gap was at the point of work, where fingerprint-based identification was difficult for some users and less practical for employees who frequently wash or sanitize their hands.
Fingerprint identification did not fit every employee experience
The previous biometric approach created practical challenges because fingerprint scanners can be harder to use when skin texture changes or when employees’ hands are affected by frequent washing and sanitizer use.
Care environments needed a touchless option
Poydras Home needed a cleaner, simpler way for employees to identify themselves without adding complexity at the start and end of shifts.
UKG Ready still needed to remain the system of record
The organization needed a front-end process that improved employee accessibility while keeping workforce data connected to UKG Ready.
The solution
A process layer that made workforce access easier without replacing UKG Ready
CloudApper AI extended Poydras Home’s UKG Ready environment with a touchless face-matching experience for employee identification and time submission. Employees could use standard tablets instead of specialized biometric equipment, while time data continued to flow back to UKG Ready.
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full implementation details in the PDF
Touchless identification, standard tablet deployment,
UKG Ready connectivity, and employee usability details are
covered in the full case study.
UKG Ready connectivity, and employee usability details are
covered in the full case study.
The results
What Poydras Home gained when workforce access became easier for employees
The impact was larger than time capture. Poydras Home gave employees a more accessible way to interact with the workforce system, reduced the friction created by fingerprint-based identification, and kept UKG Ready as the system of record. Care community employees gained a simpler touchless experience, while the organization gained a practical way to support accurate identification without specialized hardware.
Accessible
Workforce experience designed around employee usability
Touchless
Identification experience suited for hygiene-focused care settings
Standard
Tablet deployment without specialized biometric hardware
Connected
Employee time data submitted back to UKG Ready
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full impact details in the PDF
Employee accessibility, touchless identification, standard tablets,
and UKG Ready time data submission.
and UKG Ready time data submission.
How CloudApper AI extended Poydras Home’s workforce system
- Touchless Face Matching
- Senior Care Workforce Experience
- Standard Tablet Deployment
- Employee Identification
- UKG Ready Sync
- CloudApper AI Process Layer
Trusted by enterprises
G2
4.9/5
UKG Marketplace
4.7/5
- Works with major HCM systems
- AWS Partner · AWS Bedrock
- SOC 2 Compliant
- Enterprise Workflow Experience
Need workforce processes to fit your care environment?
Organizations can use CloudApper AI to close the gap between enterprise systems and the real employee experience, making workforce processes easier to complete without replacing the system of record.
CloudApper’s AI platform freed me from the burden of managing developers and delivered a personalized software solution that exceeded my expectations.
Talla Kuperman
CEO · Forever LT
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Workforce systems create the most value when people can actually use them in the flow of work.
CloudApper AI is the process layer that closes the gaps enterprise software can’t, across HR, ERP, CRM, and beyond, on any platform, in weeks not quarters. Poydras Home used it to extend UKG Ready with a more accessible touchless experience that helped employees identify themselves, submit time data, and keep care work moving without changing the system of record.
