Case Study – The Arc of Essex County Uses AI to Enhance Labor Law Compliance and Empower Lives

Case Study

How The Arc of Essex County made sure paperwork never came before the lives it empowers

For an organization that exists to empower people with intellectual and developmental disabilities, every hour spent on compliance paperwork is an hour not spent on the people who need them. The Arc of Essex County needed their UKG platform to handle state-mandated reporting on its own. CloudApper made it possible, without IT involvement and without adding a single hire.
Zero
Manual reporting errors since go-live
100%
DOE-compliant attendance reports, every cycle
Hours
Returned to the organization’s core mission
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The Arc of Essex County
Nonprofit serving people with intellectual and developmental disabilities · New Jersey, United States
Industry
Nonprofit & Human Services
HCM Platform
UKG Ready
Primary Challenge
Regulatory Reporting Compliance
Location
Livingston, New Jersey
Solution
CloudApper AI Process Layer
Mission
Empowering Independence
CloudApper AI  +  UKG Ready
CloudApper extends UKG’s strengths, adding the process layer that turns work-hour data into DOE-compliant reports automatically, every reporting cycle
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Nonprofit · Livingston, New Jersey
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Download the full case study
Get the complete implementation details, DOE report configuration logic, and compliance framework not covered on this page.

    The challenge

    What accurate compliance reporting demanded from their enterprise platform

    The Arc of Essex County’s UKG platform held accurate work-hour data. What the organization needed next was a process layer that could turn that data into something more: state-mandated reports generated automatically, in the exact format required, without diverting staff time away from the people the organization exists to serve.
    Attendance reporting in an exact, state-mandated format
    The New Jersey Department of Education required bi-weekly attendance reports in a precise format as part of its regulatory standards. The Arc needed a way to generate these reports accurately and consistently, without the administrative load falling on staff who were needed elsewhere.
    Reporting accuracy as an organizational standard
    With regulatory reports tied to specific formatting and accuracy requirements, The Arc wanted a system that could eliminate the risk of manual error entirely, ensuring every report met the same high standard, cycle after cycle.
    Freeing staff time for mission-critical work
    Every hour spent compiling and formatting compliance reports was an hour not spent supporting children and adults with intellectual and developmental disabilities. The Arc needed its administrative processes to take up less of that time, not more.
    Building payroll transparency and trust with employees
    As a mission-driven organization, The Arc wanted its workforce to trust that work hours and compensation were being tracked accurately and fairly, reinforcing the same values of care the organization extends to the people it serves.
    The solution

    A process layer that turned compliance reporting into something that ran on its own

    CloudApper extended The Arc’s UKG Ready ROI with the automation their reporting requirements demanded. Work-hour data became DOE-compliant attendance reports automatically, every cycle, without depending on manual compilation. No IT involvement. No infrastructure changes. Operational in weeks.
    Holiday and overtime interactions
    Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
    Full implementation details in the PDF
    Report configuration, data filtering logic, and payroll setup are
    all in the full case study.
    The results

    What became possible when compliance stopped competing with the mission

    The impact reached every level of the organization. Leadership gained confidence that every report met the standard regulators required. Staff got their time back, redirected from paperwork to people. And the children and adults The Arc serves felt the difference in an organization that could focus fully on their care. The headline numbers:
    Zero
    Manual errors in DOE-mandated attendance reports since go-live
    100%
    Compliance with New Jersey Department of Education reporting standards
    Every Cycle
    Bi-weekly reports generated accurately and on time, without exception
    Staff time redirected from compliance paperwork to direct care and support
    Holiday and overtime interactions
    Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
    Full impact data in the PDF
    Time savings, payroll transparency,
    and team feedback.
    How CloudApper extended UKG
    Trusted by enterprises
    G2
    4.9/5
    UKG Marketplace
    4.7/5
    Ready to extend your UKG investment?
    Nonprofits and mission-driven organizations that extend UKG with CloudApper’s process layer typically eliminate manual compliance reporting in weeks, without IT involvement and without adding headcount. Let’s see what’s possible for your organization.
    the-arc-of-essex-county-logo-testimonial
    CloudApper AI has really made a difference for us. It helped us meet the state labor compliance requirements, saving hours of manual work and improving accuracy, and allowed us to focus on empowering individuals with disabilities.
    Megan Beebe
    Senior Director, Financial Operations/Controller
    The Arc of Essex County
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    Your mission deserves your full attention. Not your compliance reports.

    CloudApper is the process layer that closes the gaps enterprise software can’t, across HR, ERP, CRM, and beyond, on any platform, in weeks not quarters. Because the organizations that move fastest aren’t the ones with the biggest budgets or the best vendors. They’re the ones that stopped waiting for permission to close the gap.